What we do, and how we decide.

Six things, done properly, for homes across Tacoma and Pierce County. Every one of them starts with finding out what is actually happening before anything is replaced.

Diagnosis before replacement

The common thread across all six is that we would rather spend an hour finding out than an afternoon replacing the wrong thing. A leak traced properly is a small repair; a leak guessed at is a wall. A drain cleared without a camera pass is a call you will make again in eight months.

That approach costs a little more attention at the start and considerably less money over a decade. It also means we will sometimes tell you that nothing needs doing yet, which is the part of the job that earns the next call.

Common questions

Do you charge for a diagnostic visit?

Yes, there is a service call and diagnostic fee, quoted before we come out. If you go ahead with the repair on the same visit it is credited against the work.

Are you licensed and insured?

Yes. Our Washington contractor registration is shown in the footer of every page, and we carry general liability coverage. Ask for the certificate at any time.

Do you work on commercial buildings?

Our work is residential — single-family homes, townhouses and small multi-family. Commercial systems are a different license class and a different skill set, so we refer that work to people who do it every day.

Tell us what the house is doing

Describe the problem and we will tell you the next practical step.

Request a visit Call (123) 124-1241